Privacy Policy

Moulding Injection – Flow Studio SRL Registered office: 42 rue de Bruxelles, BE-1300 Wavre, Belgium Production site: 13 rue des Gaulois, BE-7822 Ath, Belgium Phone: +32 477 696 337 Email: info@mouldinginjection.com

We collect the following data: • Contact data: name, email address, phone number, company name — when you contact us via the form or email. • Browsing data: IP address, browser type, pages visited, visit duration — via Google Analytics (anonymised). • Cookies: only after your explicit consent (see Cookies section).

Your data is processed to: • Respond to your quote and information requests • Follow up on your plastic injection projects • Improve our website and services (anonymised statistics) • Comply with our legal and accounting obligations

• Consent: for cookies and marketing communications • Contract performance: for processing your orders and quotes • Legitimate interest: for service improvement and site security • Legal obligation: for accounting and tax requirements

• Contact data: 3 years after last contact • Accounting data: 7 years (Belgian legal requirement) • Analytical cookies: 13 months maximum • Browsing data: 26 months (Google Analytics retention)

Your data is never sold to third parties. It may be shared with: • Google Analytics (anonymised statistics) — EU servers • Vercel Inc. (website hosting) — EU/US servers, standard contractual clauses • Sanity AS (content management system) — EU servers • Our accountant and legal advisor (legal obligations)

Our site uses cookies: • Essential cookies: site functionality, language preference. No consent required. • Analytical cookies (Google Analytics): anonymised audience measurement. Activated only after your consent via the cookie banner. You can change your preferences at any time by clearing your browser cookies.

Under the General Data Protection Regulation (GDPR), you have the following rights: • Right of access: obtain a copy of your personal data • Right to rectification: correct inaccurate data • Right to erasure: request deletion of your data • Right to restriction: restrict processing of your data • Right to portability: receive your data in a structured format • Right to object: object to the processing of your data To exercise these rights, contact us at: info@mouldinginjection.com We respond within 30 days.

We implement appropriate technical and organisational measures to protect your data: HTTPS/TLS encryption, secure hosting (Vercel), restricted data access, regular security updates.

If you believe the processing of your data is not compliant, you can file a complaint with: Data Protection Authority (DPA) Rue de la Presse 35, 1000 Brussels, Belgium https://www.dataprotectionauthority.be contact@apd-gba.be